Frequently Asked Questions
The 3D scan takes about 30 seconds. We recommend doing several 3D selfies. That way we are able to look at the scan result and decide together which 3D scan would be better to print for your 3D figurine.
Yes. You will receive a link to see your 3D model once it is ready. You can request a change or modification to be made if needed.
Your 3D figurine is something incredibly special and requires many steps to bring it to perfection before your 3D avatar will be prepared and ready to print. The 3D sculpting of your avatar and full-color printing will take approximately 2 weeks.
Our proprietary software will use the pictures you send us to create a “rough” 3D model. After that, our 3D artists will work on perfecting it and making your 3D avatar look exactly like you. Then, you will get an email containing a link to see your 3D model and either approve it or request an edit. We will do as many edits as needed in order to get your 3D avatar right. Once approved, your 3D model gets printed, post-processed, coated, packaged and shipped to you.
Yes, but in order to achieve a great level of precision our 3D artists need to have a 360 degrees view of a person.
If you have a ready-to-print 3D file, you can use the contact form or email firstname.lastname@example.org to inquire about the price for full-color 3D printing.
Our 3D figurines are made of polymer plaster. The 3D printing is done on our large-volume, high-resolution CMYK-3D full color printers. Our production process is environmentally friendly since we abstain from using hazardous materials.
The 3D prints are produced by using the powder printing process from polymer plaster and coated with synthetic resin and wax. They are fragile and not waterproof. Avoid contact with water and direct sunlight. Store at 42 ° F - 102 ° F and relative humidity of 40% to 60%. Please use a dry soft brush for dust removal.
Shipping within the US is free.
Free deliveries are available in the US only. International shipping is possible at a special request. Please contact us to get a shipping quote.
Due to the unique and custom nature of our products we do not accept refunds.